8/9/2023 0 Comments Facility scheduler lifepoint![]() Provide exceptional customer service to all clients.Maintain confidentiality of account information at all times.Meet specified goals and objectives as assigned by management on a regular basis.Maintain accurate and up to date information in the documentation system.Utilize and maneuver between several different software systems.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Builds safe and trustworthy environment with patients by utilizing both a scripted and non-scripted communication methods.Uses professional communication etiquette and listening skills to assists patients with their scheduling needs.Accurately collects and performs data entry of all required patient demographic and insurance information.Communicates with patients to schedule, re-schedule and/or cancel their appointment requests accurately by following practice scheduling protocols and tools.Answer inbound patient scheduling calls based on department service level goals and addresses their concerns in a satisfactory manner.The scheduler is responsible to answer inbound calls and schedule patients for procedures. The Call Center Scheduler will work with our Centralized Scheduling Department to support scheduling for an assigned healthcare specialty. If you are someone who wants to change the lives of patients, drive success for our partners and be part of a team driven to improve care, see what opportunities we have for you. We are always looking for people inspired to help us in our mission. This is an exciting and fast-paced opportunity for smart, motivated, caring people to join a fast growing organization with plenty of opportunity to advance. ![]() If you’re passionate about serving others and have a desire to make an impact, Access Point may be for you.Ĭome join our dynamic group of talented team members who all share the desire to create innovative products and solutions that fuel healthcare transformation. Compensation starts at $15/hour, plus benefits. The Call Center Scheduler position is remote, work from home. Access Point has an exciting opportunity for multiple Call Center Schedulers to join our team. ![]()
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